Complacency

Focus on exploring the ambivalence of the client/patient who is expressing complacency.

TAP the examples below to see what you can say in response.

Client: I'm so stressed right now, having a few drinks calms me down.

Try: Tell me more about what is stressing you. What exactly happens when you get stressed?

Listen to response; follow up with: What are some other good things about your drinking? What are some things that are not so good?
Client: I've thought about it, but I have no idea where to start.
Try: Getting started can be difficult. We're here to support you and get you the help you need.

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